Orivue

Privacy Policy

Last updated: October 13, 2026

Orivue ("we", "us") provides AI wallpaper creation, free on-device quick generation, a cloud catalog of curated inspiration, optional accounts, App Clip experiences, and purchase features. This policy explains the data processed to provide those features and the choices available to you.

1. Information we process

• Account information — when you register or sign in, we process identifiers such as your email address, user ID, login verification state, and authentication tokens. Apple may provide a name or relay email according to your Apple settings.
• Device and anonymous identifiers — random identifiers support anonymous credits, purchase continuation, fraud prevention, and handoff between the App Clip and the full app.
• Prompts, creation, and entitlement data — prompts and related creation requests, saved or acquired wallpapers, favorites, credit balances, purchase status, order references, and idempotency identifiers needed to provide and preserve access.
• Marketing attribution and usage events — campaign and click parameters may be processed for attribution. Optional analytics events are sent only after you make the analytics choice presented in the app.
• Diagnostics — app, OS, network, error, and request diagnostics may be uploaded when you explicitly confirm a diagnostic report.
• Payment information — payment providers process your payment method. We may receive transaction identifiers, status, amount, currency, receipt email, and a provider credential needed for an auto-reload feature you explicitly enable. We do not store full card numbers or CVV.
• Technical request data — IP address, device/browser type, timestamps, and security logs are processed to deliver and protect the service.

AI creation prompts and related request data are processed by our AI provider to generate the requested result. Free quick generation is performed on-device. Add to Photos access is requested only when you save a wallpaper; Orivue does not read your existing photo library through this permission.

2. How we use information

• Provide AI creation, on-device quick generation, the cloud catalog, accounts, wallpapers, credits, purchases, entitlement sync, and App Clip handoff.
• Process payments, deliver receipts, and perform an automatic credit reload only when you separately enable and authorize that feature.
• Prevent fraud, secure accounts and APIs, diagnose failures, and respond to support requests.
• Measure product and campaign performance when the applicable consent and platform rules permit it.
• Meet legal, tax, accounting, and regulatory obligations.

3. Service providers

We use AI, hosting, cloud-catalog, security, payment, optional analytics, and customer-support providers only as needed for the purposes above. AI providers process prompts and related creation requests to generate results. Payment providers handle card details under their own privacy terms. We do not sell personal information and do not use collected data for cross-app tracking.

4. Data retention

Account, purchase, credit, entitlement, security, and legal records are retained only as long as needed to provide the service and meet legal obligations. Local identifiers remain until app/browser storage is cleared. Diagnostic records follow operational retention controls.

5. Your choices & rights

You can use browsing features without an account, decline optional analytics, disable auto-reload, and request access, correction, deletion, consent withdrawal, or account deletion where applicable. Some records may be retained where law or fraud prevention requires it.

6. Children

Orivue is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect their data.

7. International processing

Our providers may process data in the United States and other countries, subject to applicable safeguards and legal requirements.

8. Changes

We may update this policy from time to time. Material changes will be disclosed through the service, and the date above identifies the current version.

9. Website storage and support

The website uses browser local storage for your selected language, support-button position and an anonymous purchase identifier. Session storage remembers the visit source and whether support shortcuts have been shown. You can clear this storage in your browser settings; doing so resets these preferences and may interrupt anonymous purchase continuation.

The website sends a site-entry event to our service containing the application, host, page path, source category, a session event identifier and relevant campaign identifiers. This website event is separate from the optional analytics choice within the app. Hosting and payment providers may also process technical request information to operate and protect their services.

When you submit a support form, we process the contact information, purchase references, message and any screenshot you choose to provide to review and respond to the request. Only provide information needed for your request. Do not submit a full card number, security code or password. The support form creates a request for review, a customer acknowledgement email and an internal notification. Automated chat messages are sent to Typebot; no live agent is connected. Neither a chat reply nor a form acknowledgement completes a refund or cancellation.

10. Data choices and requests

For access, deletion, correction, or an applicable objection to sale or sharing, email support@wallura.net. Tell us the right you wish to exercise and the account email involved. We may ask for information needed to verify your request. Service-provider processing described above is distinct from selling personal information; applicable rights and necessary legal retention still apply.

11. Contact

Questions or requests: support@wallura.net.