Last updated: October 13, 2026
These Terms govern your use of Orivue — including its wallpaper websites at wallura.net and orivueapp.com, the App Clip, and the Orivue app (the "Service"). By using the Service or purchasing a membership or credits, you agree to these Terms. If you do not agree, please do not use the Service.
Orivue provides AI wallpaper creation, free on-device quick generation, inspiration templates, previews, a curated cloud catalog, and saving tools. AI creation requests may be processed by an AI provider. Some AI creation and curated wallpaper acquisition actions require credits. You may browse without an account; an account may be required to sync eligible purchases, credits, and unlocks across devices.
When you enable the auto-reload feature, your authorized payment method will be automatically charged to purchase credits when your balance is insufficient. The following rules apply:
Membership payments qualify for a full refund when requested within 30 days of the payment, including renewals. See the Refund policy. Cancellation requests are processed within 7–14 business days; follow the Cancellation policy before your next renewal.
Membership is a recurring subscription linked to the existing Bizhi account identified by your purchase email. The selected offer shows the amount, currency and billing period. It renews automatically until cancelled. A credit-pack purchase does not start a membership, and disabling credit auto-reload does not cancel a membership. Any trial applies only when expressly included in the selected offer.
To request cancellation, use Cancel subscription or email support@wallura.net with your purchase email and order reference before your next renewal. Sending a request is not confirmation that cancellation has completed. Keep our confirmation and check its effective date. Cancellation and refund requests are separate; statutory rights remain unaffected.
Read the Digital delivery policy for account access, activation, technical requirements and missing purchases.
Membership and credits are digital services, delivered through your Orivue/Bizhi account after the payment provider and our server confirm the purchase. Sign in with the purchase account and refresh the app to check your entitlement. Payment processing or connection problems can delay confirmation. If a confirmed purchase does not appear, contact support with your order reference rather than paying again.
No physical goods are shipped and no physical return or return postage is required. For a billing error, non-delivery or a request under your applicable consumer rights, use Refund request or email support. Include the purchase email, order reference, purchase date and amount; do not send full card numbers or security codes. Submitting the form requests a review and does not itself issue a refund.
Payments are processed by the payment provider shown at checkout. You must provide accurate payment and contact information. We do not store full card numbers or CVV. Receipts and transaction notices are delivered using the contact information you provide.
You agree not to misuse the Service, including: reverse engineering or circumventing credit/payment controls; automated or fraudulent purchases; reselling content; or using the Service in violation of any law.
The Service, its software, designs, cloud catalog, and wallpaper content are owned by Orivue or its licensors. Wallpapers you create or acquire are licensed to you for personal, non-commercial use on your own devices. You may not redistribute, resell, or claim ownership of them.
To report a copyright concern, email support@wallura.net with the affected page or work, identification of the work you own, your contact details and an explanation of your authority and concern. We review notices and may request further information. This contact is not a claim that a registered DMCA agent has been appointed.
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.
To the maximum extent permitted by law, Orivue shall not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
We may suspend or discontinue the Service, or any feature, at any time. If we permanently discontinue paid features, we shall provide a full refund to users for all recently purchased, unused credits.
We may update these Terms from time to time. Continued use after changes take effect constitutes acceptance. The "Last updated" date above reflects the current version.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.
If you encounter difficulty reading a page, using a form or completing a purchase, contact support@wallura.net with the page address, the affected task and your browser or assistive technology. We can review the problem and help you find the relevant information. We do not claim an independent accessibility certification.
Questions: support@wallura.net.